Which Business Would You Choose?
When potential customers search for businesses online, reviews play a crucial role in their decision-making process. High ratings and numerous positive reviews build trust and credibility, making your business appear more reliable and competent. Excellent reviews not only attract more customers but also lead to higher spending and increased loyalty.
Our Review Management service helps you garner more authentic 5-star ratings and address negative feedback swiftly before it spreads. By encouraging positive reviews and managing feedback promptly, you can enhance your online reputation and drive more traffic to your business. Additionally, we automate the process of adding positive reviews to your website and sharing them on social media, amplifying their impact. Let us help you manage your reviews effectively to ensure you stand out in today’s competitive market.
Maximizing Positive Reviews
While customers can always go directly to review and rating sites to leave feedback, and this can’t be prevented, our Review Management service simplifies the process.
By encouraging satisfied customers to leave positive reviews and providing an easy way for dissatisfied customers to give private feedback, we help you gather more positive reviews. This means that any negative reviews will have less impact, allowing you to maintain a balanced and positive online reputation.
- "Writing reviews is too tedious"
- “I forgot to write a review"
- “I have no time"
- “I don’t know where to write the review”
- “I didn’t even think about it"
- “No one asked me”
Why don't people leave reviews?
Many customers find writing reviews to be too tedious, forget to write them, lack the time, or don’t know where to post. Some don’t even think about leaving a review or haven’t been asked.
Our Review Management service addresses all these barriers, making it easy for customers to share their positive experiences.
How Our Reputation Management Works
- Review Acquisition: Our service automatically follows up with your customers, encouraging them to leave reviews. Positive reviewers are directed to third-party sites of your choice, while negative reviewers are given the opportunity to provide private feedback, allowing you to resolve issues promptly.
- Review Funnels: Create streamlined processes that guide customers through leaving reviews effortlessly, ensuring consistent and timely feedback.
- Review Monitoring: Keep track of reviews across 60+ sites from a single dashboard. Get notifications for new reviews and respond directly, as 89% of consumers read businesses' responses to reviews.
- Review Marketing & Sharing: Leverage positive reviews in your marketing efforts with social proof widgets for your website, rich snippets for Google search results, and automatic sharing to social media platforms.
- Reporting & Analysis: Track your business's performance, benchmark against competitors, and identify trends to improve your services. Analyze reviews to gain insights and make informed decisions.
Here’s an example of displaying positive ratings and reviews on your website—these are ours, and yes, they’re 100% real!
90% of customers read online reviews
90% of customers read online reviews before making a purchase. Additionally, 92% are likely to use a local business if it has at least a 4-star rating, making reviews essential for attracting new customers.
Auto Post To Social Media
Our service features automatic posting of positive reviews to your social media, showcasing customer satisfaction and building trust. This keeps your social channels active with fresh, authentic content and effortlessly enhances your online presence.
Boost Loyalty and Sales with Excellent Reviews
Customers tend to spend 31% more at businesses with "excellent" reviews. High ratings also increase customer loyalty by 18% and enhance purchase satisfaction by 21%.
Pays for Itself
By generating more positive reviews, addressing negative feedback swiftly, and leveraging authentic testimonials, you build trust and credibility. This boosts your reputation and drives more traffic, making the service a valuable investment that pays for itself.
Online reviews are crucial because they build trust and credibility, influencing potential customers’ decisions. High ratings and numerous positive reviews can attract more customers, increase spending, and foster loyalty.
Our service automatically follows up with your customers, encouraging them to leave reviews. Positive reviewers are directed to third-party sites of your choice, while negative reviewers can provide private feedback, allowing you to address issues promptly.
Yes, our comprehensive review management strategy helps generate more authentic 5-star ratings by making it easy for satisfied customers to leave positive reviews. We also help you manage and respond to negative feedback effectively.
You can monitor reviews across 60+ sites from a single dashboard. This allows you to keep track of new reviews, respond promptly, and manage your online reputation effectively.
No, our service can’t prevent bad ratings and reviews. However, we help manage their impact by encouraging satisfied customers to leave positive reviews and providing a way for dissatisfied customers to give private feedback. This allows you to address issues before they become public, improving customer satisfaction and maintaining a balanced online reputation.